ONLINE SHOPPING - USER CONDITIONS

FREE DELIVERY

Free Delivery Strictly DOES NOT INCLUDE Installation of the Unit being purchased. Deliveries are made up to door by a deliveryman possibly with no technical expertise to install a product. Should the customer require an installer/technician to Install a product purchased from this website he/she should request this in writing on the order being generated and a FEE is thereby agreed for Installation prior delivery is effected.

Free Delivery maybe indicated on certain items in our website. This applies to Malta ONLY. A delivery Fee is applicable to Gozo and overseas residents. Please inquire on our support page and read our Delivery Terms further down this page.

Thank you for accessing this Website www.visual-electronics.net

Please read these User Conditions before using this site which is operated by VE Ltd. We operate this site for the purpose of promoting and selling products supplied by us. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site.

Whilst we take steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. We have no responsibility for content provided by third parties and are merely providing access to such content to you. We have no obligation to verify the content of such information nor to edit any such information provided by third parties. We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any third party details and you acknowledge that any reliance on such information will be at your own risk.

You acknowledge that your use of this site and its content is at your own risk. If you are dissatisfied with this site or have any suggestions for improving the site, please contact our website designers on: www.gentechmalta.com. Except for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, indirect or consequential damages (including loss of profits), or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise. Applicable law may not allow the limitation or exclusion of liability of certain damages, so this limitation or exclusion may not apply to you in its entirety.

PAYMENT

You can pay for your order by cheque (with presentation of ID card) or cash on delivery. We will take all reasonable care to keep your order details secure, but, unless we are negligent, we will not be liable for any losses if an unauthorized third party obtains access to your information. If billing and delivery addresses are not the same, we may require a utility bill for confirmation. All prices quoted on our Web Site include VAT and Ecotax. YOUR AGREEMENT WITH US There will be no contract of any kind between you and us until payment for your goods is authorised by your bank or credit card insurer. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that payment for the goods is authorised, (and not before) a contract will be made between you and us. Authority for payment must be given at the time of the order. Payment for your order will be taken once stock availability has been confirmed. If for any reason the goods cannot be supplied then payment will be refunded in full within reasonable time.

AVAILABILITY

All items are subject to availability. We can only guarantee availability whilst stocks last. If the goods ordered are unavailable, we will contact you with suggestions of goods of equivalent quality and wherever possible a similar price. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes out of our control. DELIVERY TERMS Delivery covers The Maltese Islands only. Unfortunately we cannot guarantee that we can make overseas deliveries to all of our products. Overseas customers should inquire on our support page indicating their interested product and their address and country so that we can get back to them with options and prices to cover delivery expenses. We aim to deliver all orders as soon as possible. You shall be contacted for delivery arrangements.

Delivery will be made to the address specified by you.

We shall do our best to secure delivery within 2 ** working days from the date of your order. If we have any problems with your order, we will contact you to let you know what is happening and perhaps alternatives for faster delivery times.

**Working days does not include Saturdays, Sundays or public holidays. This does not include overseas deliveries.

Delivery Strictly DOES NOT include Installation of the Unit being purchased. Deliveries are made up to door by a deliveryman possibly with no technical expertise to install a product. Should the customer require an installer/technician to Install a product purchased from this website he/she should request this in writing on the order being generated and a FEE is thereby agreed for Installation prior delivery is effected.

COOLING OFF PERIOD

You have 15 days cooling off period starting from date of delivery. Items are to be returned back to us by yourselves or request us to collect them against a delivery charge of €10 . The goods must be returned in their original packing and must not have been used. When we receive the goods we will inspect them to ensure all manuals, accessories and other components are within the returned package. All items are subject to inspection. If we receive an item that is not in the condition we sent it or has missing components we shall deduct a reasonable amount to cover any costs to us or return them to you if they are not re-sellable.

DAMAGED GOODS

If you receive goods in a damaged condition, it is your obligation to notify us by phone or email within 24 hours from date of delivery. If no complaint is received within the specified period, then it will be considered that the appliance is to your satisfaction.